Disenparts-FAQ Any questions.

Click on Contact Us page or Part Request page. We will reply within eight hours 24 7 365.


Do you ship all around the world?

Yes, we do. Shipping cost varies according to the destination.


How long does it take for me to receive my order?

Expedited Shipping by DHL FEDEX takes 3-5 business days. Standard Shipping takes 7-16 days.


 How do I keep track of my order?

Tracking number will be sent by email after we ship your order.


How is the part quality?

Is it up to OEM standard? Over 70% of the customers are our loyal customers. They come back to us again and again for a reason.


How soon does it take for my backorder to arrive?

Please contact us for exact delivery time of your backorder. It varies due to different parts and suppliers. 


Can I return my products?

Apply online or email us directly and we’ll take you through the return and refund process.


Do you support local after-sales service?

Yes, we do support local after-sales service, and you can return it to our local warehouse in Pennsylvania.